Frequently Asked Questions

General Information 6

• Are there restrictions for certain countries?
• What is the legal structure of SMART VALOR?
• How to keep updated with news from SMART VALOR?
• Can I send crypto to another SMART VALOR customer?
• What can I find on the SMART VALOR marketplace?

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Getting Started 3

• How do I set up an account on SMART VALOR?
• How to change my email or password?
• How do I close my account?

Deposit Crypto 4

• How can I deposit cryptocurrencies?
• How long does it take for my deposits to arrive?
• What are my deposit limits?
• Are there any fees for making a deposit?

Withdraw Crypto 4

• How can I withdraw cryptocurrencies?
• How long does it take for my withdrawal to arrive?
• What are my withdrawal limits?
• Are there any fees for making a withdrawal?

Purchase Crypto 4

• How can I purchase cryptocurrencies?
• What is over-the-counter trading (OTC)?
• How can I trade cryptocurrencies?
• Are there any fees for making a purchase?

Fiat Transactions 4

• How can I make a deposit or withdrawal?
• What are my deposit and withdrawal limits?
• Are there any fees for making fiat deposits and withdrawals?
• Fiat transactions processing times

Promotions 3

• Referral Program
• Trading competitions
• Special campaigns