Processing times may vary depending on whether your transaction is in fiat currency or cryptocurrency, and for deposit and withdraw operations. 


The following is a measure of the processing times for deposits and withdrawals for different payment methods for fiat currencies:



Payment method          Deposit processing time          Withdrawal processing time          
CHF, EUR, GBP
SEPA Transfer
1-3 business days
1-3 business days
CHF, EUR, GBP
Wire Transfer
1-5 business days
1-5 business days
USD ACH Transfer
3-5 business days
N/A
USD Wire Transfer
2-5 business days
2-5 business days
Credit/Debit Card ImmediatelyN/A



For cryptocurrencies, a variable amount of time is required to confirm the transaction and to prevent double-spending on the blockchain. You can check the transaction status of Bitcoin and Ether respectively on btc.com and etherscan.io.


 


Hint: The deposits and withdrawals are automated processes. However, we take security very seriously, which is why we have included a random “check-up” selection as well as a threshold at which transactions require an additional approval. Please remain patient while we are processing your case.  1-5