Processing times may vary depending on whether your transaction is in fiat currency or cryptocurrency, and for deposit and withdraw operations. 

The following is a measure of the processing times for deposits and withdrawals for different payment methods for fiat currencies:

Payment method          Deposit processing time          Withdrawal processing time          
USD ACH Transfer3-5 business daysN/A
USD Wire Transfer2-5 business days2-5 business days
EUR Wire Transfer1-5 business days1-5 business days
EUR SEPA transfer<1-3 business days<1-5 business days
Credit/Debit Card ImmediatelyN/A

For cryptocurrencies, a variable amount of time is required to confirm the transaction and to prevent double-spending on the blockchain. You can check the transaction status of Bitcoin and Ether respectively on and


Hint: The deposits and withdrawals are automated processes. However, we take security very seriously, which is why we have included a random “check-up” selection as well as a threshold at which transactions require an additional approval. Please remain patient while we are processing your case.