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Security and Custody
Email / Contact
7
How do I ensure that an email is from SMART VALOR?
I lost access to my email address. What should I do?
How do I change the email address for SMART VALOR login?
How do I ensure that an email is from SMART VALOR?
I lost access to my email address. What should I do?
See all 7 articles
2FA
6
Where is the secret code for the Autheticator App?
Why does my 2FA code not work?
Where is the secret code for the Autheticator App?
Why does my 2FA code not work?
Which 2FA does SMART VALOR support?
See all 6 articles
General Information
6
How can I secure my account?
How does SMART VALOR maintain security of assets?
What is SMART VALOR's security strategy?
How can I report a security vulnerability to SMART VALOR?
How secure is my personal information?
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Account and login
4
How do I change my password?
I cannot login to my SMART VALOR account. What should I do?
I received an unexpected "new login" email. Should I be concerned?
Why did the SMART VALOR platform log me out?
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