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Knowledge base
Getting Started
I am new here!
8
How do I set up an account on SMART VALOR?
How do I verify my account?
What documents are required to get verified?
How long does it take to get me verified?
How do I secure my account?
See all 8 articles
Getting to know us
6
Is custody on SMART VALOR safe?
The people behind SMART VALOR
Where are the SMART VALOR offices?
What is SMART VALOR?
What is the legal structure of SMART VALOR?
See all 6 articles
SMART VALOR Service and Product Offerings
2
The VALOR Token
PAX Gold Token
Partnerships
1
Ledger
Presence in Korea
0
Competitors and future projects
0
General Information
0
The SMART VALOR Platform
General Information
1
Are there restrictions on U.S. residents for trading operations?
What is the SMART VALOR Platform and who is it for?
1
Are there restrictions for certain countries?
The VALOR Token
General Information
13
What is VALOR?
What are the advantages of VALOR tokens?
Is there any current promotion running?
How people use VALOR today?
What is the circular token economy?
See all 13 articles
Token allocation and listing
19
How VALOR is attributed to the team memebers?
How much bonus was available during the public sale?
Can I buy VALOR using fiat money?
Why is the VALOR priced in Swiss Francs (CHF)?
How do I transfer the VALOR tokens to my wallet?
See all 19 articles
Transactions
Withdrawals
0
Pricing & Fees
6
Deposit and withdrawal processing times
What are my deposit and withdrawal limits?
What fees are charged for operations on the SMART VALOR platform?
Which payment methods can I use?
Are there limits on the amount of cryptocurrencies I can deposit?
See all 6 articles
Address Formats
1
Which address formats are supported by SMART VALOR?
Deposits and Withdraws
8
Withdrawal fees for traditional currencies
How can I withdraw cryptocurrencies from my SMART VALOR account?
How can I withdraw fiat currencies on the SMART VALOR platform?
Supported methods for fiat transactions
Deposit and withdraw fees for cryptocurrencies
See all 8 articles
Account Verification
General Information
0
Verification Levels
3
What are the requirements asscociated with each verification level?
What are the different verification levels on SMART VALOR?
What can I access with each verification level?
Staking
What is Staking?
14
Is there any minimum staking period?
Do I have to pay fees?
Can I participate in the votings if I stake at SMART VALOR?
How is the staking reward calculated?
How to calculate APR?
See all 14 articles
Short Q&As
About the token economy
1
Are there restrictions for certain countries?
About the SMART VALOR Platform
2
What can I find on the SMART VALOR marketplace?
Can I send cryptocurrencies to another, known Smart Valor user?
General Information
4
I started an Ether or ERC20 withdrawal and it does not arrive at my external wallet?
How can I get in touch with SMART VALOR on social media?
How can I contact SMART VALOR?
Can I send cryptocurrencies to another user of the SMART VALOR exchange directly?
About SMART VALOR
10
Where are the SMART VALOR offices?
What problems is SMART VALOR aiming to solve?
Is the VALOR token mineable?
Are the VALOR tokens ERC20 compliant?
What is the name of the token?
See all 10 articles
Announcements
SMART VALOR Updates
10
VALOR lists on Bithumb Global
VALOR lists on Cashierest
VALOR Lists on Bitmax.io
SMART VALOR Trading Challenge Referral Program
SMART VALOR Platform Test | Finished
See all 10 articles
PAX Gold token
6
Are there fees, storage costs & minimum investment associated with PAX Gold?
Buy/Sell, Trade and Transact PAX Gold
How secure is the tokenized gold?
How do I verify my ownership of the Gold Bar?
How much PAX Gold can I get?
See all 6 articles
Security and Custody
Email / Contact
7
How do I ensure that an email is from SMART VALOR?
I lost access to my email address. What should I do?
How do I change the email address for SMART VALOR login?
How do I ensure that an email is from SMART VALOR?
I lost access to my email address. What should I do?
See all 7 articles
2FA
6
Where is the secret code for the Autheticator App?
Why does my 2FA code not work?
Where is the secret code for the Autheticator App?
Why does my 2FA code not work?
Which 2FA does SMART VALOR support?
See all 6 articles
General Information
6
How can I secure my account?
How does SMART VALOR maintain security of assets?
What is SMART VALOR's security strategy?
How can I report a security vulnerability to SMART VALOR?
How secure is my personal information?
See all 6 articles
Account and login
4
How do I change my password?
I cannot login to my SMART VALOR account. What should I do?
I received an unexpected "new login" email. Should I be concerned?
Why did the SMART VALOR platform log me out?
Help Desk Software
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