Processing times may vary depending on whether your transaction is in fiat currency or cryptocurrency, and for deposit and withdraw operations.
The following is a measure of the processing times for deposits and withdrawals for different payment methods for fiat currencies:
| Payment method | Deposit processing time | Withdrawal processing time |
| USD ACH Transfer | 3-5 business days | N/A |
| USD Wire Transfer | 2-5 business days | 2-5 business days |
| EUR Wire Transfer | 1-5 business days | 1-5 business days |
| EUR SEPA transfer | <1-3 business days | <1-5 business days |
| Credit/Debit Card | Immediately | N/A |
For cryptocurrencies, a variable amount of time is required to confirm the transaction and to prevent double-spending on the blockchain. You can check the transaction status of Bitcoin and Ether respectively on btc.com and etherscan.io.
Hint: The deposits and withdrawals are automated processes. However, we take security very seriously, which is why we have included a random “check-up” selection as well as a threshold at which transactions require an additional approval. Please remain patient while we are processing your case.
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