Where can I find my deposit address?
If you would like to make a deposit to your SMART VALOR fiat wallet you need to navigate to the “My Wallet“ section of the exchange. This can be found in the sidebar on any page of the exchange.
Once you are here, switch to the Fiat Currencies page. Please select the desired currency and then click on the “Deposit“ button at the top right of the Currency overview.
A screen will pop up asking you to provide the amount you would like to deposit into your account. Once you have entered this amount, the screen will move on to the next section, which shows you the deposit information. These look something like this:
Once you have made the deposit, you can click on the “Done“ button to close the screen. The deposit will be listed under your account as “Pending”. Once the deposit reaches your account the transaction will be completed and the funds will be made available.
What should I keep in mind when making a deposit?
When making a fiat deposit, please make sure that you always create the deposit request from the exchange first, before sending the funds to your account.
When sending the funds, please make sure that the amount and reference code match with the pending transaction on your account to ensure the quickest possible processing.
Be mindful of your deposit limits, if your deposit exceeds your daily limit, the system will not allow you to complete the deposit reservation. If you send the funds still, they will arrive, but it might take longer for them to reach your account.
How can I set up a withdrawal?
f you would like to make a withdrawal from your SMART VALOR account to a bank account you need to navigate to the “My Wallet“ section of the exchange. This can be found in the sidebar on any page of the exchange.
Once you are here, switch to the Fiat Currencies page. Please select the desired currently and then click on the “Withdraw” button at the top right of the Currency overview.
A screen displaying the withdrawal form will appear on the screen. It will look something like this:
Once you have selected the desired amount and entered the correct bank data you would like the send the funds to you can click the “Withdraw” button to send the funds. The withdrawal will reach the destination account as soon as it is processed.
What should I keep in mind when making a withdrawal?
When you make a withdrawal to another account please make sure to always use the correct bank data for the currency you are withdrawing.
Be mindful of your withdrawal limits, if your withdrawal exceeds your daily or yearly withdrawal limit the transaction will not be processed. In such cases, you would have to either wait until your limits reset, or upgrade to a higher verification level.
Disclaimer: Please note that due to regulatory requirements, we are not allowed to process deposits or withdrawals from certain regions.